The prize money in a tournament will be paid out when all games in a tournament are finished and the tournament is completed. The system then automatically pays out monetary prizes to everyone who placed high enough to win something.
Non-monetary prizes may take longer for you to receive since they are paid out manually.
Physical Prizes like Merchandise and Gear
Depending on who the tournament organizer or host of the tournament is, and since the prizes have to get shipped via post, it may take up to 2 - 3 months to receive the prizes in some cases. If we are not sending the prizes ourselves at Challengermode, we will collect the addresses of the winners right away and forward the information to whoever is responsible for sending out the prizes.
Reach out to organizers
If you have questions about special prizes or payouts, we recommend reaching out to the organizer of the competition with questions about their prizes or format.
You can find ways to contact the organizer of a competition on the tournament overview page, or via the Space.
Running into other issues, or do you have additional questions? Feel free to chat with us by clicking (?) on Challengermode.