Why haven't I got my money?

Did you recently complete a transaction, but the money hasn't shown up yet? You might find the answer as to why here.
Автор Mikael Lidstrom
Обновлено 1 год назад

Bank Transfers

All bank transfers are done through Tipalti.

Payments requests issued before 10:30 PST on banking business days are executed the same day, payment requests issued after 10:30 will be executed on the next banking business day.

The banking business days are typically Monday through Friday, but the banking holidays in the US and UK may affect this.

To get a more in-depth view of what might affect the delay with your bank transfer, please refer to this page.

Credit Card Transfers

Credit card transactions are completed within 10 minutes. If you have performed such a transaction, but the money has not yet been transferred - please contact our Customer Support.

To do so, either send an email to - or click the (?) button on Challengermode.

PayPal Transfers

Withdrawals to, and payments from, PayPal are usually instantaneous. Meaning that you should see your withdrawal in 5-15 minutes.

If you can't see your withdrawal or payment (deposit) it is probably because you have not claimed the payment yet. This happens if the recipient (you) has not accepted the payment or has not confirmed the PayPal email address. You can do these two things by verifying your PayPal email address or by logging into your PayPal account and accepting the Payment.

You get more help on how to do that here.

Running into other issues, or do you have additional questions? Feel free to chat with us by clicking (?) on Challengermode.

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